FAQ - REBECCA ARTHUR PHOTOGRAPHY

FREQUENTLY ASKED QUESTIONS

(If your question isn't here, please contact me and ask.)

1) Are your photographs for sale?

The website isn't set up for sales of photographs but if you are interested, please contact me.

2) Can I use your images? Like, for free?

Well, it really depends on what you plan to do with them. The best thing to do is contact me and let me know what you have in mind.

3) Do you sell anything else other than calendars? Cards? Postcards?

The website isn't set up to sell anything but the calendar. That said, if you would like a set of cards or postcards, we can work something out. Please contact me and let me know what you have in mind.

4) Can I buy a calendar even if I don't live in Japan?

Yes, you can! The cost includes shipping within Japan, or to Canada, the USA, Europe, UK or Australia.

5) I'd like to give the calendar as a gift. Can you mail it directly to that person's address?

Yes, of course. When you fill in the order form, just let me know. I can also include a brief personalized message.

6) How can I pay for the calendar?

There are several options. You can pay by credit card or use alternative options such as electronic money transfer, bank money transfer and post office money transfer. (Click on the 2 options for details.)

7) Does the cost include shipping internationally?

It includes shipping within Japan, or to Canada, the USA, Europe, UK or Australia.

8) How does "alternative options" payment work?

You can pay by sending an electronic money transfer, or by transferring money via the bank or post office (if you live in Japan). Once the order is placed, I will send the relevant details so that you can make the payment. Once payment has been confirmed, the calendar will be mailed. (Click here for more information.)

9) I'm a little leery about using my credit card to buy things on the internet.

Oh, me too! That's why I chose to have this website hosted by Weebly. Weebly uses an online e-commerce platform, called Stripe, to process your credit card information. Stripe has received the most stringent level of certification available in the payments industry. This means your credit card details are safe and secure. I do not see this information at any point. (Look for “https” in the URL when ordering by credit card. This indicates all sensitive data is protected.)

10) So, why haven't you made a calendar featuring Japan?

I've thought about it but I'm not quite ready. The calendar template I use requires photos in landscape mode. However, I usually take photos in portrait mode so the choice of images is limited. Also, I don't have enough images of Japan that I think are suitable for a calendar. I'll keep adding to my bank of photos and go from there.

11) So, you raking in the big bucks? (Said in my father's voice - not that he has ever said such a thing!)

HAHAHAHAHAHA! Whew! Too funny! Joking aside, this is labor of love. The price rarely covers costs and doesn't begin to compensate for hours and hours in front of the computer. Please don't think I'm complaining though! I love doing this and am learning a lot along the way. The aim is to keep getting better and better at what I do - be it designing a website, creating a calendar, or taking photographs. Thanks for being a part of all of this. (^.^)/